Maximizer Software Simply Successful CRM

Maximizer CRM Enterprise Edition:
Customer Relationship Management Software with more Sophisticated CRM Processes

Customer Relationship Management Software - Maximizer CRM: Enterprise Edition
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Today’s demanding medium-sized businesses are challenged with competing in a fierce market against large enterprise counterparts. Having more sophisticated customer relationship management software and automation is critical in fostering team collaboration and efficiency, and creating the kind of customer loyalty you need to continue to grow your business. If your team needs access to customer relationship management software from anywhere, and you need to monitor all the critical activities in your business in real-time – with a low total cost of ownership that fits in your budget – Maximizer CRM Enterprise Edition is for you.

In addition to all the full-featured CRM capabilities in Professional Edition, Maximizer CRM Enterprise Edition gives your staff access to both Windows desktop and web access; plus options for BlackBerry, Windows Mobile or Palm mobile CRM access. Also powered by Microsoft SQL Server for enterprise-class database management, security, and reporting, Enterprise Edition includes a Lite Edition of Workflow Automation powered by KnowledgeSync. Enabling you to automate customer-facing processes and monitor critical activities in your business – before it’s too late. Maximizer provides true customer relationship management software with real-time collaboration and business intelligence for the most demanding of growing, medium-sized businesses.

Maximizer CRM Enterprise Edition features:

Account & Contact Management:

including time management, task management, email management, Microsoft Office® integration, Outlook & Exchange synchronizationii document management, and accounting integrationiii (to QuickBooks® and Dynamics GP®).
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Sales:

including sales force automation, opportunity management, lead management, sales forecasting, sales coachingiv, territory management, quote management, partner relationship management.
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Marketing:

including marketing automation, email marketing.
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Customer Service & Support:

including case management, customer self-servicev, Knowledge Basevi, and computer telephony integration (CTI).
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Business Intelligence:

including reports, dashboards, & custom reportingvii.
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Workflow Automation viii:

add-ons available for process automation and business activity monitoring.
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eBusiness:

web and order management eCommerce solutions
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Customization & Integrationix:

capabilities to easily make CRM work for your unique business processes.
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Using Maximizer Enterprise 10, 9.5, 9, 8 or earlier version? See What’s New go

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Phone 1-800-804-6299 or e-mail for more information or to request a demonstration.


i Contact your account manager for pricing on access options.
ii Outlook synchronization is available with Group Edition; Exchange synchronization requires MaxSync add-on product with additional fees.
iii Accounting Link with QuickBooks and Dynamics GP are add-on products with additional license fees.
iv CanDoGo is an add-on service with additional fees. Partner Relationship Management requires add-on Partner Web Access licenses.
v Customer self-service requires add-on Customer Web Access licenses.
vi Knowledge Base is an add-on module for Professional Edition (this module included with Enterprise Edition).
vii Custom reporting provided through add-on licenses of Crystal Reports.
viii Workflow Automation powered by KnowledgeSync is an add-on product with additional license fees. Customization & integration requires
ix Customization Suite, which is an add-on product with additional license fees.
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